Privacy Policy

1. Introduction and regulatory references
This notice describes the processing of personal data collected through this website, including data acquired by means of cookies, tracking technologies and - where present - contact forms and any other features that may be active on the site.
This notice is addressed to anyone who accesses or uses this website, describing how the user’s personal data is collected, used and protected, as well as the rights granted by law.
These provisions do not concern other websites, pages or online services accessible through external links that may be present on the site, in respect of which you are invited to consult the relevant privacy notices.
This notice is provided in compliance with the principal national and international regulations on the protection of personal data, including:

• Regulation (EU) 2016/679 (GDPR) and Directive 2002/58/EC, known as the ePrivacy Directive
• Other regulations that may be applicable.

2. Who manages your data and how can you contact us?
Your personal data is processed by:
Arcadia:Design
Milano, Italy
info@arcadiadesignstudio.net
VAT ID: 10587830158

For any information concerning the processing of personal data or to exercise the rights granted by law, data subjects may contact the Data Controller.

3. On what legal bases do we process your data?
The processing of personal data collected through this site (including data collected by means of cookies, similar technologies, contact forms and any other features that may be active on the site) is based on one or more of the following legal bases:

1. Performance of pre-contractual or contractual measures: where processing is necessary to respond to user requests, provide requested services and, where the site so provides, manage orders, accounts or contractual relationships.
2. Compliance with legal obligations: where processing is necessary to comply with tax, accounting, administrative or security obligations or with requests from the authorities.

The Data Controller may also process the necessary data on the basis of its own legitimate interest, pursuing interests consisting in the security of the site, the prevention of abuse and fraud and the protection of its rights in legal proceedings. The user may in any case object to the processing in accordance with the applicable legislation, in the cases provided for by Article 21 GDPR.

For non-essential cookies and tracking tools - such as those for non-anonymized analytics, profiling or marketing - the processing is based on the user’s consent in the jurisdictions where such consent is required by the applicable legislation. The related methods of giving, managing and withdrawing it are described in the Cookie Policy.

Failure to accept or the withdrawal of consent may limit certain features or services of the site.

The provision of data supplied directly by the user is generally optional, except for any data indicated as mandatory in the individual forms or where it is required by a legal or contractual obligation or is necessary to perform a contract or pre-contractual measures requested by the user; in such cases, failure to provide it may make it impossible to follow up on the request or to deliver the service. Technical navigation data is in any case collected automatically and is necessary for the functioning of the site.

4. What data do we collect when you visit the site?
While browsing this site, the following data may be collected, including by means of cookies and similar technologies such as pixel tags, web beacons, local storage and equivalent technologies, namely:

• Navigation and technical data: information such as IP address, device identifiers, data relating to the operating system and browser, requested URLs, connection times, technical logs, technical preferences, and usage data collected through cookies and tracking technologies (pixel tags, web beacons, local storage and equivalent tools).

• Identifying data provided voluntarily: information entered in the digital forms on the site (e.g. first name, last name, e-mail, telephone) and/or provided by sending e-mails or through other contact channels, used to respond to requests, provide services and any consultations.

5. How do we process your data, how do we protect it and how long do we keep it?
The personal data collected through this site is processed mainly by electronic and digital means in accordance with the principles of lawfulness, fairness, data minimization, integrity and confidentiality.

Appropriate technical and organizational measures are adopted to prevent unauthorized access, loss, alteration or unauthorized disclosure of data, including:

• Encryption of communications (https): communications between your browser and the site are protected by HTTPS encryption, a measure aimed at reducing the risk of interception or manipulation of the data transmitted during browsing;
• Log monitoring: the system records and monitors accesses and activities in order to detect suspicious or unauthorized attempts and ensure the security of the data;
• Periodic backups: data is copied and stored periodically to protect it from any accidental loss or technical incidents;
• Security audits and checks: security checks and tests are carried out regularly to identify and correct any system vulnerabilities;
• Restriction of data access to duly authorized persons only: access to personal data is permitted exclusively to authorized and trained personnel, in compliance with internal security policies.

Data is retained according to the following timeframes:

• Cookie preferences and consents: retained for 180 days, as set out in the Cookie Policy on this site.
• Navigation and technical data: retained for the time strictly necessary for security purposes and, as a rule, no longer than 12 months, after which it is deleted or anonymized, save for longer periods imposed by legal obligations or by the need to establish, exercise or defend a right in legal proceedings.
• Data connected to any contractual relationships established with the Data Controller: where they exist, it is retained for the duration of the relationship and, thereafter, for the time required by the applicable legal obligations (for example in accounting and tax matters).
• Data entered through forms or specific requests: retained for the time necessary to respond to the request and to fulfill the related purpose, and thereafter for any period required by legal obligations.

6. Who can receive your data?
The following may access the personal data collected through this site, within the limits of their respective responsibilities and purposes:

• Authorized internal persons designated by the Data Controller, duly instructed on privacy and security matters;
• Suppliers and third parties appointed as Data Processors (for example: technical providers and IT services, site maintenance, e-mail providers, consultants, where applicable);
• Third parties that provide services integrated into the site (e.g. fonts, maps, image display), which may process technical data as independent controllers in accordance with their own notices (in which case please also consult the individual notices of such third parties);
• Competent public authorities and supervisory bodies, within the limits imposed by law or in order to comply with requests from the judicial authority;

The updated list of external recipients can be made available on request by writing to the Data Controller’s contact details.

7. Where can your data be transferred?
The personal data collected through this site is processed, as a rule, in the country where the Data Controller is established and at the service providers it uses. Where data is transferred or made accessible outside the relevant territory under the applicable legislation, the transfer takes place by means of one of the mechanisms it permits, including adequacy decisions, appropriate or suitable safeguards and, where applicable, derogations or other conditions provided for by the applicable legislation. For transfers subject to the GDPR, the relevant territory is the European Union / European Economic Area and, in particular, the EU-U.S. Data Privacy Framework, limited to certified organizations, and the Standard Contractual Clauses adopted by the European Commission are relevant. Information on the applicable mechanism and, where provided for, a copy of the relevant safeguards, possibly redacted in the confidential parts, may be requested at the Data Controller’s contact details.

Countries to which transfers may take place: United States.

8. What are your rights regarding the data collected?
The user, under the applicable legislation, has the right to:

• Obtain confirmation as to whether or not personal data concerning them is being processed and, if so, obtain access to that data and the related information (right of access).
• Request the rectification, updating or erasure of data that is inaccurate or no longer necessary (right to rectification and erasure).
• Request the restriction of processing or object, for reasons connected with your particular situation, to processing based on the Data Controller’s legitimate interest, subject to the existence of the conditions provided for by Article 21 GDPR.
• Receive, in the cases and under the conditions provided for by the applicable legislation, the personal data concerning you in the format required by it and obtain its transmission to another controller or provider; for the EU/EEA and the UK, the right concerns the data you have provided, the format is structured, commonly used and machine-readable and direct transmission is carried out where technically feasible (right to data portability).
• Withdraw at any time any consent given, without affecting the lawfulness of processing based on consent carried out before the withdrawal (for example for the sending of commercial communications or newsletters, where active).
• Withdraw the consent given to the use of non-essential cookies and to the processing of data collected through tracking tools.
• Report any irregularities or abuses to the competent supervisory authorities.

In Italy, the rights concerning the personal data of deceased persons may be exercised, within the limits of Article 2-terdecies of the Privacy Code, by anyone who has a personal interest, acts to protect the data subject as an agent or invokes family reasons worthy of protection.

To exercise these rights, it is sufficient to send a request to the Data Controller’s contact details. The Data Controller will respond without undue delay and within the time limits provided for by the applicable legislation. For requests subject to the GDPR or the UK GDPR, a response is provided within the ordinary period of one month, calculated in accordance with the applicable legislation; that period may be extended by a further two months, taking into account the complexity and number of the requests, and the data subject is informed of the extension and the related reasons within the ordinary period.

9. How is minors’ data processed?
The protection of minors is a fundamental priority.

This site is not directed at minors and does not intentionally collect their data through its forms. Where, in the context of a request or query, the user provides personal data relating to third parties - including any minors - they must ensure that they are authorized to do so; such data will be processed within the limits and for the purposes of the request, in compliance with the applicable legislation. For requests for rectification, restriction or erasure, you may write to the Data Controller’s contact details.

10. How can you make reports or complaints to the authorities?
If you believe that the processing of your personal data through this site does not comply with the applicable legislation, you may contact the competent authorities indicated below free of charge, in accordance with the applicable legislation, including by lodging a complaint pursuant to Article 77 of the GDPR:

• the competent supervisory authority for the protection of personal data;
• the Italian Data Protection Authority (Garante per la protezione dei dati personali, Italy);

11. How do we inform you of changes to this notice?
This notice is subject to periodic revision to reflect regulatory changes or modifications to the services offered through the site. Any significant change will be communicated through this page.
Last revised: 3 November 2026